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The original item was published from 8/1/2018 10:05:19 AM to 8/3/2018 12:05:03 PM.

News Flash


Posted on: August 1, 2018

[ARCHIVED] City of Jackson Water Customers Experiencing Discolored Water

On Monday, July 30, 2018, the City of Jackson began extensive rehabilitation of the city’s water tank located on Hwy 36 near the Garden Walk subdivision. This massive improvement project required the shutting down and complete drainage of the tank, causing a flow reversal of all water in the city’s system. The flow reversal caused a disturbance of the sediment which naturally exists in the lines, resulting in a brownish color of the water in most parts of the city.


There are no contaminants in the water, but to assure safety of the water, bacteriological tests are being routinely performed throughout this process. The city is now running clean water through the main lines in order to clear the brownish water out of the system.  The more water that passes through the system, the faster the brownish color will disappear.  Once the clean water has reached a majority of the system, residents in the affected area should be able to run their faucets to clear the water at their home or business.


The complete rehabilitation of the water tank on Hwy 36 could take up to one month. When the tank has been fully rehabilitated, and the process of refilling it with water begins, the brownish water problem will most likely occur again and we will have to run clean water again to clear the system. This second phase of the brownish water could occur in two weeks to one month from this week.   


Throughout this entire process, city employees will be visible and working in areas impacted by the brownish water problem and will be readily available to assist customers with concerns.


We apologize for this inconvenience and ask for your patience while we work diligently to assure quality water resources for the City of Jackson.  Thank you for working with us to assure a better quality of life for you. 



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