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Posted on: April 18, 2011

Press Release - Water Discoloration


On Thursday, May 23, 2019 City water customers along Macon Ave and Indian Springs Street began experiencing discolored water. The Water Maintenance Department were contacted, arrived at two of the locations, obtained water samples and immediately delivered the samples to the Water Treatment Plant for testing. The tests came back negative, no contaminants in the water. The water is safe to consume but it is discolored. No work is being conducted by either Butts County Water Authority or City of Jackson on the water lines that would cause the brownish water color.      


 The City Water Maintenance Department will begin to flush hydrants in the effected area in order to clear the lines. Throughout this entire process, city employees will be visible and working in areas impacted by the brownish water problem and will be readily available to assist customers with concerns.


We apologize for this inconvenience and ask for your patience while we work diligently to assure quality water resources for the City of Jackson.  Thank you for working with us to assure a better quality of life for you.  


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